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Urgent Hiring for Customer Care Executive for a Leading FMCG Company

0 - 4 YearsDelhi NCR, Delhi

Posted: 31 days ago

Job Description

We have urgent hiring for Customer Care Executive( preferrably Female candidates )for a leading FMCG company for Janakpuri,New Delhi location.

Job Description:
  • Candidate must know Hindi and English language.
  • Candidate should have good knowledge of email and typing skill as well.
  • Female candidate will be preferred first.
  • Excellent communication and presentation skills.
  • Managing incoming & Outgoing calls and customer service inquiries
  • Identifying and assessing customers needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions.
  • Follow communication procedures, guidelines and policies.
  • Strong phone contact handling skills and active listening.
  • Ability to multi-task, prioritize, and manage time effectively.

*Female candidates only.




Salary: INR 50,000 - 2,25,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

Glaze Trading India Pvt. Ltd
Glaze Trading India Pvt. Ltd is a direct selling company based in New Delhi. The organization mainly operates in three different verticals such as Personal care (Beauty, Dental, Skin, Men, Women), Home care and Agro Inputs.

It offers the option for people to have business of their own in an extremely flexible and a dynamic working environment while sharing the opportunity with others.
Glaze Trading was founded in the year 2003 by two visionary young entrepreneurs, Mr. Sanjeev Chhibber and Mr. Chetan Handa as a Direct Selling company. Their common goal was to enhance consumer delight while enriching the lives of people associated with the business by promoting free enterprise and success in togetherness.

The fundamentals of Glaze corporation, in short, devolves around sourcing high quality specially crafted FMCG products and offering them to consumers at affordable price while sharing the returns of the trade with channel partners engaged in marketing and distribution. In other words, a business that creates wealth which can be shared to bring prosperity among the participants.
Direct selling is all about selling quality products directly to consumers at their doorstep subsequent to the explanation and demonstration of products. It also seeks to create a long term relationship with its customers through loyalty and reward programs without going through the traditional store format of retail sales.
View Contact Details+
Contact Details

Recruiter Name:Harneet Kaur

Contact Company:Glaze Trading India Pvt. Ltd

Telephone:011-49295064

Address :Office No. - A1 / 24, Second floor,Main Najafgarh Road, JANAK PURI (Metro pillar no.631)

Website:https://www.globalglaze.in